![]() In Are you ready to reset this device? screen, click the Restart to confirm the action and start the reset process. If that doesn't work, you can use the cloud download option. To speed up the process, select Local reinstallation. Compared, Local reinstallation will use the device's existing system files to reinstall Windows. If you select Cloud Download, Windows will first download the required operating system files and then perform a reinstall. ![]() You will then be presented with two options again to reinstall Windows. ![]() If you want to delete everything, select Remove all. The save my files The option will remove all third-party apps and settings from your PC but keep your personal files like documents, media, etc. On the Reset this PC screen, you will be presented with two options. On the troubleshooting screen, click Reset this PC. In Choose an option screen, click the Solve problems option. Your PC will now reboot and enter the Windows Recovery Environment. Release the Shift key when you see the “please wait” screen. If necessary, click reboot anyway to force restart your PC. Hold down the button Shift key on your keyboard and click the Restart button. In the lower right corner, click the Energy options Will display the reboot and shutdown options. Turn on your PC and wait for the login screen to appear.
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